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THE SCIENCE BEHIND GOOD BEHAVIOUR

Who are we?

We are a veterinary company with a focus on specialist animal behaviour consultations, products and systems.

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Referrals

We work on a referral basis and require a detailed history from your veterinarian to rule out any medical causes of behaviour problems before we can see your pet. This is obtained by our administrator.

Community

We assist our community by being actively involved in the Cape Animal Welfare Forum and the Cart horse protection association.

What we do

Animal behaviour consulting including referral animal behaviour and pet selection consults for dogs and cats.

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What is a veterinary behaviour consultation?

Before we can book an appointment to see your dog or cat, you need to fill in this questionnaire

The animals we live with don’t always behave the way we want or need them to. If your dog or cat is behaving in a way that concerns you or is causing problems for you, a consultation with a professional may be the solution.

A veterinary behaviour consultation is a consultation conducted by a caring professional veterinarian. There is an in-depth questionnaire about your pet that needs to be completed before you meet with our veterinarian.

Consultations take place at our dedicated consultation room in Windmeul (see where we are located here). In cases where you are unable to bring your pet to the consulting room, a video consultation may be an option. In special circumstances and depending on the current Covid regulations, our veterinarians are able to do home visits in Kwazulu-Natal or the Western Cape. There is a time and travel surcharge for this.

Consultations last for approximately 1 hour. In all instances, it is best if everyone who interacts with the pet on a frequent basis is present for the consultation.

During the consultation, aspects such as:

  • Where did this behaviour come from
  • How has the problem progressed
  • What role does your pet play in your life

will be discussed and an appropriate achievable treatment program will be recommended.

The treatment programme may involve medication, complementary therapies such as pheromone products, behaviour modification techniques and environmental changes.

What kinds of problems can we assist with?

Assessments and Reports

Sometimes it is necessary to have a professional assess a situation involving an animal’s behaviour and provide a written report. This may be as complex as an expert report for a legal case involving a pet or a more basic letter to neighbours or a body corporate indicating that an identified problem is being dealt with.

Animal behaviour problems

  • Aggression towards people or animals
  • Leash reactivity
  • Anxiety including separation anxiety
  • House-soiling problems
  • Noise and thunderstorm phobias
  • Abnormal repetitive behaviours such as excessive licking, tail chasing, chasing lights and shadows
  • Excessive vocalisation (barking or meowing)
  • Unruly behaviour such as chewing, digging etc
  • Behaviour changes associated with the ageing pet
    As well as any other problem that is interfering with your bond with your pet.

How to request or book a consult?

Before we can book an appointment to see your dog or cat, you need to fill in this questionnaire.
Please note that the questionnaire takes at least 40 minutes to complete. It is vital that you include as much information as possible as this allows more time during the consultation to formulate and discuss the treatment plan. Information omitted from the questionnaire may result in a longer consultation time which will be charged for.

Cat on a chair

How much does it cost?

Behaviour consultations vary considerably in what treatment plan they require. Many problems require just one or two consultations while others need more intensive assistance.

On average our service, which includes an initial consultation and a follow session, costs R2500-R3500. Once you have completed the questionnaire, we will more accurately be able to give you a quote for our services.

Consultations are invoiced and are payable by cash or EFT. Some pet insurances schemes cover our services, please check with your provider.

Our practice is registered with Mediwallet which is a payment option if the upfront cost is a barrier to you seeking the help that your pet needs